Important information about Internet Explorer and Torus websites Close
Please note that to provide the most secure and reliable service to our visitors the Torus Group websites will no longer support the Internet Explorer web browser.
We recommend upgrading to one of the latest Microsoft Edge, Google Chrome or Firefox browsers.
Microsoft support for Internet Explorer 11 on many versions of Windows ended on 15 June 2022. Click here for more information: (https://blogs.windows.com/windowsexperience/2022/06/15/internet-explorer-11-has-retired-and-is-officially-out-of-support-what-you-need-to-know/)
If your home becomes host to ants, mice, rats, fleas, cockroaches, wasps or bees, you need to contact your local council. For a set fee, they’ll deal with the problem quickly and effectively.
Liverpool devolved councils (Knowsley, Sefton, Wirral, Liverpool) – to find your council visit: www.gov.uk/find-local-council
If the problem is in a shared space, for example a flat block hallway or communal area, then let us know and we’ll investigate.
Bees are endangered but they are not protected.
If you have a swarm arrive in your garden please don’t panic – they are probably just on their way to find a new place to live!
Keep your children and pets at a distance and do not disturb the bees.
Go onto The British Bee Keeper Association website and read the information they provide and then put in your postcode and you will get a list of your nearest volunteer swarm collectors. A collector will come & safely remove them for you for FREE (however a donation is always appreciated).
The site also contains information on what to do if they are not honey bees and how to identify other species.