Responding to our communities – ASB Awareness Week 2021

July 27th 2021

In July we joined a national campaign that is bringing together people and organisations from across the country to take a stand against anti-social behaviour (ASB) and make communities safer.

ASB can make people feel miserable in their own home and isn’t acceptable, that is why we take it seriously, working with our partners to make our communities safer.

Over the week, our Safer Estates Compliance Officers, were out supporting the Safer Community Teams in our three heartlands, Liverpool, St Helens and Warrington, to provide a presence in areas, which are known to have higher levels of ASB. In the heatwave, they carried out Estate Inspections, working with our local partners, including the Local Authority, Councillors Police and Fire Service to talk to local residents to identify any concerns and providing advice on how to report ASB and what support is available.

Jan Calland, Torus Regional Director, said:

“As the week fell on the same time as the heatwave, our estates were quiet with most people staying in the shade, but it was important that tenants and residents could see we are still here for them.

“We want our neighbourhoods to be safe, thriving places, a community that people are proud to call home and the pandemic and the resulting lockdowns saw a spike in reports of ASB for our Torus Safer Estates and Neighbourhood Teams, including a large number around social distancing. But throughout the pandemic they managed to continue to address the concerns of residents, tackle ASB and keep our communities safe.

“As restrictions ease, we are keen to get back out in our communities, to reassure them that we are there for them, both over the phone and now again, in person. But it’s also an opportunity to enforce the message that we will not tolerate behaviour that has a negative effect on the quality of life of others.

“The key to tackling ASB is by building good working relationships with partners, by working together we can support each other to get the best the results for tenants and those suffering as a result of ASB.”

Find out more on Twitter using #ASBawarenessWeek

If you need to report ASB please call 0800 678 1894, email or use the online form on your landlord website.

Find out more about ASB Awareness Week 2021 here.