Our Policies

A policy is our statement of intent. We use policies to help us make the right decision with the aim of achieving the correct outcome. Policies and procedures tell us, and others, what we will do and how we will do it. We aim to make our policies clear and easily accessible. Individual policies are available to read or download to the right.

Dealing with fraud

At Torus, we foster a culture of honesty and integrity. We aim to create an open and transparent environment for our colleagues, customers and suppliers.

As a non-profit organisation, we inspire qualities of selflessness, integrity, objectivity, accountability, openness, honesty and leadership. These qualities are embedded in the Group and form part of the induction process for new starters and refresher training for colleagues.

We have recently reviewed our Fraud Policy and Fraud Response Plan and our stance, which is led from the Board at the top of the organisation, is a zero tolerance approach to any kind of fraud and we provide clear guidance on how to raise any concerns. Fraud, Whistle Blowing, Anti-Bribery and Probity policies are in place to provide a framework within which the group can operate.

For more information please contact Catherine Phillips, Group Head of Legal and Governance

Email: catherine.phillips@torus.co.uk

You can report fraud, money laundering or any other suspicious behaviour:

By phone:  01744 637383

By email:  catherine.phillips@wearetorus.uk

In Writing:  Catherine Phillips, Group Head of Legal and Governance, Torus, Helena Central, 4 Corporation Street, St Helens, Merseyside WA9 1LD